Privacy Policy

Landlord EMR is operated by [Operator’s legal name], at [Business mailing address]. Effective date: [To be confirmed before launch]. This policy covers the website, waitlist, and Platform.

We handle our own account, waitlist, and service administration information. When landlords enter tenant or other third-party records, they determine why those records are collected and are responsible for lawful use; we process them to provide the Platform. Applicable legal roles and any required data-processing agreement must be confirmed before launch.

• Waitlist: your email address, optional name and rental count, and signup timestamp. Joining does not create an account.
• Account: contact and profile information, sign-in credentials handled by our authentication service, and account security settings.
• Operational records: property and space details, tenant contact information, leases, tasks, progress notes, and task history you enter.
• Technical and security information: authentication and security activity, browser/device details, request or error information, and IP addresses where captured by service infrastructure.
• Communications: information you choose to provide when contacting us.

Photo uploads, voice transcription, billing, and other planned services are not promised by this policy. We will review disclosures before introducing new processing activities. Please avoid submitting government identification numbers, financial credentials, or other unnecessary sensitive information.

We use information to maintain the waitlist, communicate about early access, authenticate users, provide and save operational records, respond to support and privacy requests, detect misuse, troubleshoot problems, and meet legal obligations.

We do not sell personal or tenant information or use your private records in advertising. Waitlist emails are for launch and early-access updates. Joining is not permission for unrelated third-party marketing.

Hosting, Lovable Cloud, authentication, email delivery, and operational monitoring providers may process information as needed to provide and secure the service. We may also disclose information where legally required, to protect rights or security, or as part of a lawful business transfer with appropriate safeguards.

Before launch: confirm the current provider list, processing locations, contractual safeguards, and whether any optional analytics or other integrations collect visitor data. This starter policy does not certify compliance with GDPR, CCPA, or any other particular privacy law.

The Platform uses browser storage and, where applicable, cookies for sign-in sessions, security, and saved preferences. Disabling necessary storage may prevent sign-in or preference saving. Any optional analytics or advertising technologies require a separate review and any disclosures or consent required by applicable law before activation.

Account and operational records are retained to provide the service until deleted or until a verified deletion request is fulfilled, subject to applicable requirements. Security logs and backups may have separate retention periods; limited information may need to be retained for legal obligations, security, or dispute resolution.

Retention schedule to be finalized: define how long waitlist entries, inactive accounts, security logs, and backups are kept and how deletion propagates to providers and backups. No fixed purge deadline or 14-day cancellation window is established by this draft. Landlords must independently meet any record-retention obligations that apply to their rental activity.

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, object to certain processing, withdraw consent, or appeal a request decision. Account profile and operational fields can be corrected in the available account and record screens.

The planned request contact is privacy@landlordemr.com. Once activated, identify whether you are requesting access, correction, deletion, or an operational records export. We may verify your identity and authority before sharing or deleting records. Do not send passwords or sensitive identity documents in your first email. We will handle requests within applicable legal deadlines.

A complete self-serve portfolio export and automated deletion workflow are still planned, not currently guaranteed. Tenants seeking information held by their landlord should generally contact that landlord first; we will assist as required by applicable law.

Before sending promotional waitlist or launch emails, we will provide a working opt-out mechanism and required sender details. You may request removal from the waitlist through the privacy inbox once it is active. Necessary account-security or service messages are separate from promotional updates.

We use account authentication, access controls, and other safeguards intended to protect information. No online service can guarantee absolute security. Protect your credentials and keep independent copies of important records.

Providers may process information outside your state or country. The final policy must identify applicable processing locations and any legally required transfer safeguards; a content license does not itself authorize international data transfers.

The Platform is intended for adults 18 and older, not children. We do not knowingly collect personal information directly from children under 13. Contact us if you believe a child has provided information so we can investigate and take appropriate action.

The final policy will display its effective date. We will communicate material changes as required by law.

Planned privacy inbox: privacy@landlordemr.com. Planned support inbox: support@landlordemr.com. Activation and delivery testing remain pending. Operator and mailing address: [Legal name and business mailing address].