Terms of Service

Landlord EMR (the “Platform”) is operated by [Operator’s legal name], located at [Business mailing address] (“we,” “us,” or “our”). Effective date: [To be confirmed before launch].

Once finalized and presented for acceptance, these terms govern your use of the Platform. If you do not agree to the finalized terms, do not use the service. Joining the waitlist does not guarantee an invitation, launch date, access, or pricing.

Landlord EMR provides operational recordkeeping software, charting tools, and general statutory information, not legal advice. We make every effort to provide structured workflows and accurate operational benchmarks. However, Landlord EMR does not provide legal advice—the application of the law to your individual circumstances.

For legal advice regarding specific tenant disputes, statutory notices, or local lease enforcement, you should consult a licensed attorney in your jurisdiction.

Landlord EMR is not a law firm, property manager, financial institution, or tax adviser. Records, reminders, and templates do not guarantee legal compliance, admissibility, or a particular dispute outcome. You remain responsible for verifying applicable requirements and maintaining your own copies of important records.

We do not collect rent, hold security deposits, provide escrow services, represent you in disputes, or act as your property manager. Clinical terminology describes an operational recordkeeping approach; this is not healthcare software.

Any built-in notification schedules, deposit countdown trackers, condition inspection protocols, or suggested documentation workflows are provided solely as general organizational tools. State, county, and municipal laws vary widely and change frequently. You are solely responsible for independently verifying statutory notice periods, interest calculation rules, and deposit return deadlines applicable to your specific property jurisdiction.

Landlord EMR generates exportable reports, inspection flowsheets, and timestamped logs based strictly on data entered and confirmed by you. We do not warrant or guarantee that exported logs, flowsheets, or digital records will be deemed admissible or legally sufficient by any court, administrative tribunal, hearing officer, or housing authority.

You must be at least 18 years old and authorized to manage the records you provide. Provide accurate account information, protect your sign-in credentials, and notify us of suspected unauthorized access. Do not share accounts or attempt to access another user’s records.

You are responsible for the accuracy and lawful collection of your property, tenant, lease, and task information, including providing any required notices and obtaining necessary permissions.

You agree not to upload, store, or transmit through the Platform any content that: (a) violates third-party privacy rights or housing discrimination laws; (b) contains sensitive personal identifiers not required for tenancy management (such as unencrypted Social Security numbers, driver’s license numbers, or full financial account credentials); or (c) contains unlawful, defamatory, or harassing material in notes, task descriptions, or communications.

You remain responsible for applicable housing, fair housing, habitability, inspection, notice, security deposit, privacy, and record-retention requirements. Verify all dates, reminders, templates, and any statutory references against current requirements in your jurisdiction. Keep independent backups; the Platform is not an emergency-response service.

Do not use the Platform for unlawful activity, discrimination, harassment, malicious software, unauthorized access, or interference with other users or the service.

You retain ownership of the records, notes, and other content you submit (“User Content”). You grant us a limited, worldwide license to host, store, process, and display your User Content strictly as necessary to operate and provide the Platform to you. This permission does not transfer ownership or authorize selling your content or publishing it in advertising.

Necessary service providers may process content on our behalf to provide the service. Processing and retention are described in the Privacy Policy. Landlord EMR retains ownership of its software, branding, and original platform materials.

The Platform is in active development. Features may change, be interrupted, or be temporarily unavailable. We strive to maintain high system availability, but we reserve the right to perform scheduled cloud updates, maintenance, or modifications at any time without prior notice.

A waitlist entry is not a subscription or purchase. No future paid subscription will be created solely because you joined the waitlist; any paid offer will separately disclose its price, billing, renewal, and cancellation terms before purchase.

If you participate in our private beta or early access testing, you acknowledge and agree that the Platform is experimental, pre-release software under active development. Features may change rapidly, experience interruptions, or behave unpredictably.

You are responsible for maintaining separate, independent backups of all critical property, tenancy, notice, and compliance records. Do not rely exclusively on the beta Platform for statutory deadlines or indispensable documents.

Any feedback, bug reports, feature requests, or suggestions you share are voluntary. You grant us a perpetual, royalty-free right to freely incorporate and use this feedback to improve the Platform without compensation or obligation to you.

Unreleased features, internal workflows, and beta communications are shared with you for evaluation. You agree not to publicly distribute, screenshot, or publish pre-release screens without permission. Beta access is discretionary, provided "as-is," and may be updated or concluded at any time.

Beta access does not grant a perpetual free subscription; commercial plans and founder discounts will be clearly announced prior to general release.

You may request account closure, access, correction, deletion, or assistance exporting records through the privacy contact below once activated. We may restrict access for security reasons, unlawful activity, or material violations of these terms. Export and account lifecycle improvements remain in development; these terms do not promise an automated full-portfolio export or a particular deletion grace period.

Deletion and retention are subject to applicable law and the finalized Privacy Policy. Preserve any records you need before requesting deletion.

To the extent permitted by applicable law, the Platform is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted availability, or guaranteed accuracy. We do not guarantee that records will satisfy a court, insurer, regulator, or other reviewer.

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability relating to the Platform is limited to the greater of $50 or the fees you paid us in the 12 months preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Landlord EMR, its operators, officers, directors, employees, contractors, and agents from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising out of or in connection with: (a) your use of or reliance on the Platform; (b) your breach of these Terms; or (c) any dispute between you and your tenants, prospective tenants, contractors, or other third parties.

Proposed governing law: [State to be confirmed]. Proposed court venue: [County/City and State to be confirmed], subject to mandatory applicable law and any non-waivable consumer rights. This draft does not establish an arbitration requirement or waive statutory rights.

Finalized terms will display an effective date. Material changes will be communicated as required by applicable law; renewed acceptance will be requested where necessary.

Planned support contact: support@landlordemr.com. Planned privacy contact: privacy@landlordemr.com. Both inboxes must be activated and tested before launch. Mailing address: [Business mailing address].